Shipping policy

Shipping and Handling Policy

📦 ORDER PROCESSING

Please allow up to 2 business days for standard order processing.

  • Ready-to-Ship items may ship sooner.

  • Made-to-Order items may take up to 15 business days before shipping.

  • Custom orders require additional production time as quality and craftsmanship are our priority

🚚 STANDARD SHIPPING (US ONLY)

  • We use USPS Ground (1–5 business days depending on your location), including Saturdays.

  • USPS Priority Mail typically delivers in 3 business days after shipment (including Saturdays).

  • Free shipping applies to U.S. orders over $500.

Once shipped, AngelBrinks.com is not responsible for carrier delays. All shipping timelines are estimates and subject to the carrier's performance.

✍️ SIGNATURE REQUIREMENT

All packages require a signature upon delivery. If you prefer no signature, please request a release form from Customer Service. This must be completed and returned via email or fax before shipment.

🚨 RISK DEPARTMENT FLAGS

If your order is flagged due to discrepancies (billing/shipping info mismatch, etc.), it may be delayed. We reserve the right to request a Credit Card Authorization Form, which will be emailed from an official @queensklosetboutique@gmail.com

 

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  • Your information is kept secure and never stored.

  • If you choose not to proceed, the order will be canceled.

  • You may replace the order with corrected information.

📦 SHIPPING METHODS & COSTS

STANDARD PRIORITY SHIPPING ($15.00–$56.00)

  • Delivery in 2–3 business days after shipment.

  • Not a guaranteed service (though 95% on time).

  • We assist when issues arise, but contacting the carrier directly is recommended.

IN STOCK COLLECTION: Orders placed by 2PM PST ship the same business day. Orders placed after 2PM ship the next business day. Weekends and holidays do not count as business days.

RUSH / OVERNIGHT SHIPPING ($50.00–$70.00+)

  • Guaranteed next business day delivery (carrier permitting).

  • Signature is usually required — ensure someone is available to receive the package.

  • We are not liable for carrier delays.

EXPEDITED DELIVERY NOTES

  • Whether you select FedEx, USPS, or DHL, all express options are subject to carrier reliability.

  • We will support you in resolving issues, but please contact the carrier directly first.